Servando process a variety of personal data. We want you as our client to be sure that Servando takes technical and organizational measures to protect your personal data.
Controller and contact
Responsible for proccessing of personal data, "controller", is
Servando Bolag AB, org. nr 556703-1066, and Servando
Snabbavveckling AB, org. nr 556703-0548, Box 5814, 102 48
Stockholm. If you have any concerns regaring how we process your
personal data, please contact Fredrik Ståhl, CEO, 08-545 66 134
Personal data and processing
Information that identifies a natural person for example name,
personal identity number, address, e-mail address or phone number,
is personal data. By "processing" means every treatment of personal
data, for example collection, registration or
According to regulation
From den May 25, 2018 the GDPR (General Data Protection
Regulation) will be introduced throughout the EU and replacing
the previous Personal Data Act (PuL).
Collection of personal data
Servando collects personal data in different ways. For example
if the person whom the assignments relates to, delivered this
infomation to us in connection with the ordering and implementation
of assignments. Servando also receives personal data from other
persons than the registered person for example companions,
intermediaries and agents. This information are collected by
entering our web-based management system, on forms, by email, phone
and letter. Personal data can also be obtained from various
registers with public infomation, for exampel Buisness Registry and
the register of beneficial owner at the Swedish Companies
Registration Office or from credit reports on company or
We base our processing of personal data on several legal
Legal obligation - in accordance with The Money Laundering and
Terrorist Financing (Prevention) Act (The Anti-Money Laundering
Act) Servando are obligated to collect certain persona data to
meet the requirement of customer awareness and control to be able
to show that our assignments is not beeing used for money
laundering or terrorist financing.
Agreement - In case where Servando signs agreement directly with
the person whose personal data are processed, the process of
personal data is necessary to fulfill the agreement.
Legitimate interests -
Servando usually signs contract with legal entities and not with
the natural persons whose personal data are processed. Servando
needs to process personal data which are necessary to complete the
assignment, which represents a legitimate interest.
If you want to know more about which regal ground we process
your personal data, please contact Fredrik Ståhl, CEO, 08-545
66 134 or firstname.lastname@example.org.
Our main purpose of processing personal data is to complete
orders and assignments, for example decide about and register new
officers or owners. Where necessary for the implementation,
Servando will forward these personal data to the relevant
To fulfill our assignments we often process personal
data for other persons than our contact in the
assigntment the personal data for these persons is a
prerequisite for us to fulfill the assignment.
Personal data is also processing for customers to facilitate and
streamline by for example web-based forms. We also process personal
data to customers or contact persons in cases with the aim of
obtaining feedback by for example web-based questionnaire or in
general customer care purpose with follow-ups, relevant news as
well as offer of new assignments and services.
We strive for you as a customer to feel safe in our processing
of personal data and for us it is important. We do everything
we can to to be transparent about what personal data we process and
why, not to process personal data longer that it
is necessary and alos to minimize the collection of personal
Information to third parties
Servando only transfer personal data where required for the
implementation of contracted assignment, for example registration
with the Swedish Companies Registration Office and Swedish Tax
Servando has an agreement with every processor who process
personal data for Servando. Under these agreements, these
subcontractors also undertake to comply with applicable rules and
Servandos instructions and guidelines for safe handling.
Servando will never disclose or sell personal data to third
parties, except if the customer or person has asked us for it, or
what is required for the implemention of assignment.
We processing personal data as long as an assignment is in
progress, but also for 5-7 years to follow The Anti-Money
Laundering Act and, in some case, Book-keeping Act. For personal
data relating to recurring customers, these are treated for maximum
2 years. After these time limits, a data minimization is made in
our systems and records of processed personal data.
Your rights as a customer or registered
You are entitled to received information about the personal data
stored on you at Servando. You can also contact us to request
correction of incorrect data, data limitation or deletion of your
personal data. If you have any quiestions or concerns, you are
always welcome to contact us as above and you are also entitled to
leave a complaint about our handling to the Swedish Data Protection
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